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Privacy Policy

What type of information do you collect?


We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do you collect information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?


We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?


Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do you communicate with your site visitors?


We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?

 

Our website uses cookies in some instances. Cookies are small text files that are usually stored in a folder in your browser.

Provided that cookies do not contain a specific expiration date, they are only saved temporarily and automatically deleted as soon as you close your browser or turn off the device. Cookies with expiration data remain saved even after you have closed your browser or turned off your device. These cookies are only removed once they have reached their expiry date or if you manually delete them.

We use the following three types of cookies on our website:

  • required cookies (e.g cookies that required to display the website correctly for you and to store certain settings temporarily)

  • functional and performance-related cookies (cookies that help us improve our website, e.g. to evaluate technical data from your visit and therefore avoid error messages)

  • advertising and analytics cookies (cookies that provide analytics and personalized ads)

 

You can use your browser settings to configure, block, and delete cookies. If you delete all cookies from our website, you may find that some website features are not displayed properly. Find some helpful information and instructions here:

We use Google advertising cookies to:

  • Create Remarketing Audiences based on specific behaviour, demographic, and interest data, and share those lists with Google Ads

  • Create Segments based on demographic and interest data For more information about Google's advertising cookies, visit the Google Advertising Privacy FAQ.

We also use the Facebook Pixel to understand conversion tracking, and for optimisation and remarketing purposes for Facebook advertising. For more information about the Facebook Pixel see Facebook's Data Policy.

If your browser permits, you can set your computer to reject cookies, although this may affect the quality of your visit. Depending on your web browser, you may also be able to block or delete specific cookies using browser tool settings. You can opt-out of Google Analytics Advertising Features through Ads Settings, Ad Settings for mobile apps, or any other available means (for example, the NAI's consumer opt-out). Get more information on Google opt-out options.

How can your site visitors withdraw their consent?


If you don’t want us to process your data anymore, please contact us at yana@torussianhorizons.com.

Privacy policy updates


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

 

Questions and your contact information


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at yana@torussianhorizons.com.

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